Why is a feature greyed out?

Check workspace settings, permissions, connections, and billing status.

Check these conditions

• Workspace setting: an administrator can review Configuration → Features.
• Permissions: ask a brand administrator whether your role allows the action.
• Connection: connect the provider and select the account or property the feature needs.
• Billing status: an expired trial or inactive subscription may block actions.
• Provider availability: some integrations depend on external approval or rollout.

A higher-priced plan does not automatically unlock a missing feature. Standard and Pro Unlimited differ in billing, not feature tiers.

Community and Postiz are currently parked. Reconnecting an account or changing a setting does not reactivate them.

Help article badges describe workspace controls or provider availability. They do not read your account's current permissions or connection status.

Last updated 2026-09-15