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Risk levels explained

Why Berchtold scores agent actions low, medium, or high — and what that means for approvals.

What this does

Every agent action gets a risk level. Risk decides whether an action can proceed on its own or must wait for your approval.

The levels

  • Low — Routine, easily reversible work. May proceed without a stop.
  • Medium — Notable impact; often routed for review depending on your settings.
  • High — Public, irreversible, or sensitive actions (like publishing or sending). These wait for explicit approval.

Why it matters

Risk scoring lets agents move quickly on safe work while guaranteeing a human checks anything consequential — so you get speed without surprises.

If too much (or too little) is stopping for approval, that's a settings conversation with your admin — risk thresholds are configurable.

See the approval queue for how high-risk actions are handled.

Last updated 2026-06-11